faber castell

Customer have 7 days to return the item IF its still in ORIGINAL PACKAGING , Not Opened/ Repacked , proven Defective after confirmation of our inspection team.

Damages due to usage, DIY incorrectly installed, accident, wrongly cleaned, dirty, stained, natural causes or negligence will not be considered for replace/refund. We reserve the right to refuse the refund once confirmed by our inspection team.

If the product is not as per the dimension or design on website (colour may vary depending on the screen calibrations and resolutions across different displays), customer can claim replacement/Credit note/refund if informed within 7 days of purchase and not installed.