Carmen 1 Seater Fabric Sofa - Dove

The following are what is Covered and Not covered under warranty.

The warranty coverage mentioned here is generic & category wise, please refer to the warranty period of the product.

The warranty covered will be subject to approval by Danube Home inspection team.

The warranty covers only the manufacturing defects as explained. Any wear & tear & usage is not covered under warranty.

Warranty Covered - Wooden structure, Frame, Manual Mechanism, Recliner Lever, Electric Mechanism, Sitting foam, Spring, Sofa bed fitting, Sofa bed Wheels, Fibre Cushions / Pillows & Remotes are all included in the warranty.

Warranty Not Covered - Fabric / P.U & Stitching, Speakers, Charging sockets, Cushion zippers, Crystal decor Usage, Wear and tear, Outdoor usage, Commercial usage, Cushion piping / Decore / Thread design & Color fading are not included in the warranty.

To Claim Warranty, Please follow the below steps:

Go to: Sign In → My Account → Claim → Make a Request.

Note: Only Eligible products will be shown on the claim page.

Customers may return items within 14 days from the date of purchase. To be eligible for a return, the item must be unused, unopened, not unpacked, not installed, and in its original packaging in resalable condition. All returns are subject to inspection by our team, and we reserve the right to approve or reject any return request based on the product's condition upon inspection.

For hygiene reasons, no returns or exchanges will be accepted for bedding, bath products, pillows, bedsheets, comforters, duvets, duvet covers, towels, bathrobes, etc., once they have been opened or removed from their packaging.